Billing Specialist Job Description
Billing Specialist
Job Description
This position is within a production environment, primarily responsible for performing all billing transactions required including (but not exclusive to) refunds, approving duplicate payment transactions, electronic check processing, past due invoices and endorsement changes.
Job Responsibilities
- Process all billing transactions
- Issue billing adjustments
- Print, validate and mail customer refund checks
- Work with the compliance department on all DOI inquires
- Interface with internal customer service on customer inquiries
- Process past due invoices and failed billing
- Report process flow issues to Billing Supervisor
Qualifications
- Working knowledge of Microsoft Office (Word and Excel required)
- Strong use of keyboard shortcuts; 10 key
- Must have strong knowledge of billing and financial concepts
- Works well in an environment with firm deadlines; results oriented
- Perform multiple tasks effectively
- Able to work both independently and as part of a team
- Strong analytical skills required
- Capable of making timely, independent decisions
- Excellent oral, written and interpersonal communications skill
- Able to work Tues – Saturday or Sunday – Thursday
Education and Experience
- High school diploma required
- 2-3 years billing experience
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